FAQs

We know you still have a few questions about our services,
we have the answers for you.

General FAQs

1. How does BznsBuilder work?

BznsBuilder is a business planning web-based application. BznsBuilder compiles your business plan sections in an easy and organized way, giving you templates, tips, and guidance every step of the way. It helps you get organized by using our ready-made plan structure, collaborate with your teammates in real-time.

2. Is BznsBuilder customizable? 

Unfortunately, at the time being the tool is not customizable. However, it is set to fit any stage of business growth from an idea, startup to growth needs. So we promise, you will find everything your business needs.

3. What languages and currencies do BznsBuilder support?

BznsBuilder is the first bilingual (English and Arabic) interface explicitly designed to serve local entrepreneurs. It also supports all currencies.

4. Can multiple team members edit the same business plan simultaneously?

Yes, multiple team members can edit the business plan simultaneously. Team members’ collaboration is made easy with BznsBuilder, enabling you to collaborate with other users in your account, even working on the same plan simultaneously. Overwriting each other’s work is prevented by allowing only one user at a time to edit a particular section. While other users will not be able to edit that section as it will be locked.

5. Can I share my business plan with non-team members? 

Yes, you most definitely can. All you have to do is to export it and share it with anyone.

6.How does BznsBuilder assist me in applying for funding?

BznsBuilder helps you get all your financial plans in one place; the application also allows you to forecast your future fiscal business.The app will provide you with a lean business plan that you can edit and iterate according to the type of investor you are targeting. Additionally, we can help you pitch for funds and locate potential financing sources.

7.How can I contact and get advice from experts?

Through our diversified business experts’ database, we assist you to find potential experts and facilitate the communication with them.

8.Which Business categories does BznsBuilder support?

BznsBuilder is currently covering 146 industry, after signing up you can choose the industry when you start creating your company.

9.Is there a limit for users per subscription?

For the idea stage you are entitled to add 1 team member

For the startup stage you are entitled to add 2 team members

For the growth stage you are entitled to add 3 team members

Please note that you can have more than one company as long as you pay for it.

10.Can I import financial data from my accounting software program?

Currently no, we don’t have financial data importing at the moment but it is a feature that we are launching soon.

11. Can BznsBuilder help me with my sales forecast ?

Yes, by providing all of your current stock, market size and other figures. Bznsbuilder will be able to help produce accurate forecasts for your sales volume.

Technicality:

12. What browsers does BznsBuilder work on?

Desktop

  • Chrome (Windows and Mac)
  • Firefox (Windows and Mac)
  • Edge (Windows)
  • Safari (Mac)

Mobile

  • Mobile Safari (iOS)

13. Can I use BznsBuilder without an internet connection?

You cannot use all the BznsBuilder tool offline. You can keep the information in the pages you already have opened if you went offline. If you did not open pages when you had your connection, then it will not open. 

14. Can I save my business plan offline?

You can save your business plan as a PDF file (Word document coming soon) on your computer if you need it offline. You can also save your pitch deck as PDF or PowerPoint and save the financial plans as PDF.

However, you do not need to save everything offline for backups as Bznsbuilder automatically saves your data every few seconds, and every time you click “Save” for a particular task. 

15. Is BznsBuilder compatible with mobile phones and tablets?

Yes, it’s compatible. We are continuously working on improving our user experience on mobile and tablets. It as an ongoing process, however, it is working perfectly on a desktop.

16. What file formats does BznsBuilder support? 

For the BznsPlans we support exporting PDF and word documents will be added soon.

For the pitch deck we support exporting it as PDF or PowerPoint.

For the financial plans we support exporting it as PDF or excel.

Signing up & Cancellation:

17. How can I get started?

An excellent question. You can register at the Sign-up button by filling in your information or you can directly sign with your Facebook account or Google e-mail.

18. I have a problem; how do I contact support?

Drop us an email at “[email protected]”. You can also reach out directly by calling us on +201060600386

19. Can I change or cancel my plan after signing up?

You have a 14-days money-back guarantee, where you can cancel your plan. You can easily also change from a monthly to an annual plan at any time.

20. In case I canceled my subscription, how can I access my business plan?

You can always export your plan at any time. In case you decided to cancel your subscription, just export your plan to your computer before signing out.

Pricing Plans:

21. Is there a money-back guarantee option and how does it work?

If you change your mind regarding your subscription for BznsBuilder just contact us via email, phone or even within the app within the first 14 days and we’ll gladly refund your money.

22. What are the different pricing plans?

You can either go for an annual plan, a 6-Months or Month-to-Month plan. The annual plan will benefit you with substantial savings over the other plans. Also going for an annual with BznsBuilder, your business plan becomes a living, breathing document that you can adjust as your business changes. And once you’re up and running, BznsBuilder allows you at-a-glance to see how your revenue figures are performing against your plan’s goals and actual forecasts.

23. What payment methods do you accept?

We happily accept Visa, Mastercard, and American Express. You’re protected with our 14-Day Money-Back Guarantee regardless of payment choice.

24. Do I get billed automatically, either I choose a monthly or an annual plan? 

You can get automatic renewal if you choose. It is an option in your payment settings. In all cases, you receive a reminder e-mail before the renewal date.

25. What is BznsBuilder’s Data Protection & Privacy Policy?

Yes, all your personal and business data are safe with us. Your business plan will remain completely confidential. The content of your plan is entirely private unless you choose to share it via exporting or inviting guests to your account. The plan data are stored securely on our servers and nobody from our company can view your plan unless you choose to allow us access for tech-support purposes. We are committed to keeping it strictly confidential. Your privacy is not for sale. We will never sell, rent, or otherwise abuse the private information you have trusted us with.

Also, you can have a look at all about terms, services and privacy at the link: https://about.bznsbuilder.com/privacy-policy/

26. Is there a free trial?

Yes, we are happily offering a 5-day free trial period upon registration, where you can try BznsBuilder features and export your whole plan.

27. Is there a discount if I signed up for the annual plan?

Signing up for the annual plan will save almost 50% over the monthly fee. The other significant advantage is that your business plan becomes a living, breathing document that you can adjust as your business changes with annual. 

Account Management

28. How do I sign up?

All you need is an active email address; start by filling up your basic data and then choose the appropriate plan for you, and you will be all set.

You can change your account settings any time from the Account Settings menu.

29. How to reset my password?

You can change your password through your profile by selecting one of these options.

Changing your password

  1. Press on your photo on the top right
  2. Select “Change Password” from the menu on the right
  3. Enter your old password
  4. Enter your new password
  5. Confirm your new password
  6. Click SAVE button

30. How do I manage my account?

You can change your profile information anytime.

  1. Press on your profile photo.
  2. Choose settings from the drop-down menu.
  3. You can access all your profile information and edit it

31. What is included in the free trial?

Everything that is included in the paid plan is included in the free trial so for example if you signed up for the “Idea Stage” you will get the following:

  • Idea BznsPlan
  • One financial forecast
  • BznsPitch
  • BznsGuide
  • Invite 1 team member
  • Company profile
  • Export BznsPlan as PDF
  • Export Financial Plan as PDF
  • Export Pitch Deck as PDF
  • Shareable links

The same goes for the other stages, whatever is entitled in the paid plan will be available in the free plan.

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