Sales Are Up. So Why Is Cash Going Down?

Illustration of an Egyptian SME founder viewing a rising sales graph while the available cash stack shrinks
Riham Abu Elinin
Riham Abu Elinin
August 12th, 20268.9 min

More sales do not automatically mean more cash in the bank at the same time.

You can make a sale today and collect the money weeks later. But the cash needed to deliver that sale—stock, suppliers, fulfilment, people or other operating costs—may leave much earlier.

So if sales are rising while your bank balance is falling, do not diagnose the problem from the sales number alone.

Trace the timing:

When was the sale made? When does the customer actually pay? And what cash has to leave before that payment arrives?

That gap can explain why a business looks commercially stronger while its cash position moves in the opposite direction.

Why sales and cash can move in opposite directions

A sale is not always cash collected

Suppose you invoice a customer for EGP 100,000 today.

You have made the sale. But if the customer is paying later, you do not yet have EGP 100,000 in the bank.

That distinction matters more as sales increase.

If you make EGP 400,000 of sales this month and EGP 600,000 next month, the sales line is clearly moving up. But if a large share of those invoices has not been collected yet, the cash movement may look very different.

The missing money has not necessarily disappeared. The timing is different.

For an Egypt-based B2B business, the useful question is not to assume a standard payment period, but to use the payment terms and actual collection behaviour of your own customers.

Profit and cash answer different questions

Sales, profit and cash are related, but they are not interchangeable.

Your profit calculation considers revenue and the costs associated with running the business under the relevant accounting treatment.

Cash answers something more immediate: what money actually entered and left the business?

That is why the bank balance cannot be diagnosed from the sales figure alone.

A month can contain more recorded sales while much of the customer money is still outstanding. At the same time, wages, supplier bills, rent, fulfilment costs and other commitments may already have been paid.

You need both views.

Where the cash can go as sales grow

Customer payment timing is one explanation. It is not the only one.

The broader question is what happens between winning the sale and collecting the money.

Customers pay after you have made the sale

When you sell on credit, the sale and the cash receipt happen at different times.

As sales increase, the amount customers owe you can increase too.

Imagine your customers previously owed you EGP 300,000 and, after a period of growth, now owe you EGP 600,000.

That extra EGP 300,000 of recorded business activity is not the same as an extra EGP 300,000 sitting in your bank account.

The number to inspect is not only sales. It is also when those sales become collected cash.

You spend money before the customer pays

Now look at the other side of the transaction.

What does your business have to pay before the customer settles the invoice?

Depending on the business, that might include:

  • materials or direct fulfilment costs;
  • additional labour or capacity;
  • delivery and operating costs;
  • contractors;
  • software or equipment needed to handle the work.

The timing can create a squeeze even when the sale itself makes commercial sense.

If you spend EGP 150,000 delivering work this month but the customer pays two months later, your business has to fund that gap from somewhere in the meantime.

The problem is not necessarily the sale.

It is the sequence of cash movements around it.

Inventory can absorb cash before the sale produces cash

Inventory adds another layer for businesses that hold physical stock.

You may have to buy a product before you sell it. Then you may sell it before the customer pays you.

Cash can therefore leave at the start of the cycle and return considerably later.

That does not apply to every business. A consulting firm with no stock has a different cash cycle from a distributor that must continually replenish inventory.

The point is to identify the cash commitments that apply to your operating model.

Supplier timing can either reduce or increase the gap

Customer payment terms are only half of the timing equation.

Your suppliers have payment terms too.

Suppose customers pay you after 60 days, while your suppliers require payment immediately. You are financing a large part of the operating cycle yourself.

If suppliers allow you to pay later, part of that gap moves.

So do not analyse customer receivables in isolation.

Compare:

When does customer cash arrive?

against:

When does supplier and operating cash have to leave?

That difference shows whether the timing of cash in and cash out is contributing to the problem.

Illustrative example: rising sales, falling month-end cash

Illustrative example only. All figures and timing assumptions below are fictional and are not benchmarks, averages or claims about Egyptian SMEs.

Consider an Egyptian B2B company that starts January with EGP 900,000 in cash.

Sales rise each month.

The example shows how cash can fall during a period of sales growth before delayed customer collections begin to catch up. It does not assume that the cash balance must keep falling indefinitely.

For this example:

  • 25% of each month’s sales is collected during the month of sale;
  • 75% is collected two months later;
  • direct fulfilment costs equal 50% of recorded sales and are paid during the month;
  • other operating cash costs are EGP 150,000 per month.
Month Sales recorded Customer cash received Direct fulfilment cash Other operating cash Month-end cash
January EGP 400,000 EGP 100,000 EGP 200,000 EGP 150,000 EGP 650,000
February EGP 500,000 EGP 125,000 EGP 250,000 EGP 150,000 EGP 375,000
March EGP 600,000 EGP 450,000 EGP 300,000 EGP 150,000 EGP 375,000
April EGP 700,000 EGP 550,000 EGP 350,000 EGP 150,000 EGP 425,000

Sales rise from EGP 400,000 in January to EGP 700,000 in April.

But the bank balance falls sharply at first.

Why?

January’s company records EGP 400,000 of sales but collects only EGP 100,000 during the month. Meanwhile, EGP 350,000 leaves through fulfilment and other operating costs.

February produces an even bigger sales number, but most of that month’s customer cash will also arrive later.

By March, collections from earlier sales start catching up. Cash stops falling even though the business is still funding current delivery costs.

That reversal is part of the timing lesson: falling cash during growth does not by itself tell you whether the pressure will continue. You need to trace when delayed receipts arrive and compare them with the cash required for current sales.

Nothing in this example says the growth is good or bad.

It shows that the answer depends on timing.

The next number this founder should investigate is not simply next month’s sales target. It is the relationship between collection timing and the cash needed to deliver those sales.

How to diagnose what is happening in your own business

You do not need to start with a complicated cash-flow model.

Start by tracing the money behind the sales you already see.

1. Trace the customer cash

Take a recent month in which sales increased.

Ask:

  • When were those sales recorded?
  • How much has actually been collected?
  • When is the remaining customer cash expected?
  • Has the amount customers owe you increased as sales have increased?

Do not stop at the invoice date.

Follow the transaction until the money reaches the business.

2. Trace the cash required to deliver those sales

Next, list what had to be paid before collection.

That might include direct costs, extra operating expenses, additional capacity or inventory.

For each cost, ask when the cash actually left.

The goal is to connect the sale with the cash commitment it created.

3. Compare customer timing with supplier timing

Now put both sides on the same timeline.

If a customer pays in 60 days but the supplier has to be paid in 15, there is a 45-day gap your business must fund.

If the supplier gives you more time, the gap changes.

Do this with your actual terms rather than relying on an assumed industry norm.

4. Project the same pattern forward

This is the question that turns diagnosis into a decision:

If sales keep growing under the same customer-payment and cost assumptions, what happens to cash?

Do not assume more sales automatically solve the problem.

But do not assume growth should be slowed either.

Project the current pattern first.

If the cash position deteriorates as sales rise, you now know which assumptions need closer attention.

If you need to build that projection from scratch, see Business Forecasting: Creating Your First Financial Forecast Without Historical Data.

What to change after you identify the timing problem

There is no universal fix, because different timing problems require different decisions.

If the issue is customer collection, investigate the assumptions around when customer cash arrives.

If the issue is committing too much cash before collection, examine the timing and scale of those operating commitments.

If inventory is driving the gap, look at when purchases happen relative to sales and collections.

If supplier terms are part of the problem, model what different payment timing would do where alternative terms are commercially available to you.

And if continued sales growth increases the cash requirement, model that growth rate rather than automatically deciding either to accelerate or reduce it.

The sequence is:

Identify the timing mechanism. Model its effect. Compare the alternatives.

It turns the bank-balance symptom into assumptions you can test before the next decision.

For a broader view of the financial numbers worth keeping together, see Managing Small Business Finances: How to Manage Them Effectively.

How to test the timing assumptions in BznsBuilder

Once you know which assumption you need to test, you can put the decision into a financial forecast.

BznsBuilder builds financial forecasts covering P&L, balance sheet and cash flow, and lets you compare alternative assumptions through what-if scenarios.

Start with the forecast that reflects your current assumptions. Then create an alternative scenario around the issue you have diagnosed and compare what changes in forecast profit and cash.

A financial forecast and one what-if scenario are available from the Launch tier.

You can read more about BznsBuilder’s financial forecasts and scenarios.

If your sales are rising but cash is falling, test an alternative scenario and compare what it changes in forecast profit and cash before you commit to the next decision. Start your 7-day free trial with BznsBuilder.

Sales are only the start of the diagnosis

Higher sales tell you that the commercial side of the business has changed.

They do not tell you when the cash arrives.

To understand why your bank balance is moving differently, trace the sale all the way through the operating cycle:

When does the customer pay? What cash leaves before then? When do suppliers get paid? And what happens if the same pattern continues as sales grow?

Once you can answer those questions, you know which assumption needs to be tested next.

Written by : Riham Abu Elinin

Founder & CEO